Audio CD: Developing Mutually Beneficial Customer Relationships by Kennette Reed ($14.95)
Hear Kennette Reed provide her no-nonsense approach to developing customer relationships that are win-win. She discusses great customer service, raising the bar, customer relationships that provide benefits for both parties, and what to do when they don't.
Click the button to hear a clip: (Windows Media player required)
Download It NOW! Audio Download: Developing Mututall Beneficial Relationships by Kennette Reed ($7.95)
Audio CD: Growing Your Business with Improved Customer Service by Kennette Reed ($14.95)
Growing your business is about the customers you keep. Hear the excitement of Kennette's live presentation. Learn ways you can begin increasing your company's profitability, and improving the quality of service.
Click the button to hear a clip: (Windows Media player required)
Download It NOW! Audio Download: Growing Your Business With Improved Customer Service by Kennette Reed ($7.95)
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Buyers who pay with PayPal are protected by Kennette Reed & Associates' Buyer Protection Guarantee. If you purchase an item from a PayPal Verified Seller and do not receive your purchased goods, you are entitled to a full refund of the purchase amount up to $5000 per year. The Buyer Protection Guarantee applies whether you pay with a credit card, checking account, or funds in your PayPal account.
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